This policy applies to information collected on this website and those of our affiliates (together, "our website" or "the website") and covers the following areas:
What personally identifiable information is collected by our dealership or by any third party through our website;
How we use this information;
With whom we may share this information;
What choices are available to you as a user of our website with respect to collection, use and distribution of the information; and
What types of security procedures are in place to protect the loss, misuse or alteration of information under our control given reasonable or customary measures
1. Information Collection and Use We collect two different types of information through our website: anonymous information and personally identifiable information (“Pii”) or which may also be referred to as “non- public information” or “NPI”.
(A) Anonymous Information:
(B) Personally Identifiable Information:
Second, we require the submission of certain personally identifiable information when you use some services available on our website. For example, the potential use of your user name and password allows us to identify you as our customer who is seeking information in connection with our services. Our website uses a variety of contact forms and tracking phone numbers for visitors to request information, products, and services. We collect a visitor's contact information (like his or her email address or phone number) and in some cases, demographic information (like his or her zip code). In limited circumstances, such as when a visitor fills out an online credit application, we collect unique identifiers (like a social security number), and/or financial information (like age, income level, bank account or credit card numbers). We use this information to get in touch with our prospective customers about their requests, and to send them additional information about our products and services.
Any financial information we collect is used to check the qualifications of our prospective customers and bill for products and services ordered. If you apply for financing or wish to purchase or lease a car through our online system, we may collect personal information such as your name, address, driver's license number and state, social security number and other credit information. This information goes into a secure database and is used solely to provide the service you requested. The collection, use and storage of your financial information for credit checks, for arranging credit and loans or for purchasing products and services may be subject to additional privacy policies and if so, you will be notified of them at the time of any such collection, use or storage of your financial information as required by law.
Our online surveys may ask visitors for contact information (like an email address or phone number) which they may voluntarily provide. We also may run contests on our website in which we ask visitors for similar contact information in order to participate. We use contact information from our surveys and contests to send information about products and services to these participating visitors. By providing your contact information to ANY form contained in – or connected to – this website, you are hereby agreeing to receive text messages from EARNHARDT VOLKSWAGEN and our affiliates or partners at the number(s) and/or information which you have provided. You are also expressly consenting to recurring contact from the aforementioned company or its business partners at the number you provided regarding products or services via live, automated or prerecorded telephone call, text message or email. You understand that your telephone provider may impose charges on you for these contacts, and you are not required to enter into this agreement/consent as a condition of purchasing property, goods, or services. You also understand that you may revoke this consent at any time by notifying the dealership or Earnhardt Auto Centers using the contact information contained herein EARNHARDT VOLKSWAGEN and our affiliates or partners only shares your information with our affiliates or business partners, and such disclosure is made only in connection with our regular business practices. We are a dealer/seller and servicer of automobiles, parts, accessories, financing, extended service contracts and other automotive related product or services as may be presented in our physical location(s) and our website(s). EARNHARDT VOLKSWAGEN, Earnhardt Auto Centers and our affiliates or partners does not sell, rent, or disclose email addresses to any other organizations.
2. Our Use Restrictions on Your Personally Identifiable Information
4. OUR AGENTS AND VENDORS
We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us or to comply with the request of a law enforcement agency, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.
We take commercially reasonable precautions to protect your personally identifiable information. For example, we encrypt communications through our website with commercial strength encryption generally used by ours and like industries. However, given the nature of the Internet and the fact that network security measures are not perfect, we cannot guarantee the absolute security of your information. Our website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers If we are required to provide notice to you of a data security breach, the notice will be provided in electronic form.
8. YOUR CONSENT AND NOTIFICATION OF CHANGES
9. Opting Out
Visitors and customers have the opportunity to opt-out of receiving specific types of communications from us and our partners, such as e-mail, by not providing personally identifiable information at the point where our website requests such information about you. In addition, you may unsubscribe or opt out of all future e-mails from us, that do not relate to the products and services you have ordered, by clicking the unsubscribe link on any email marketing communication you receive, by replying STOP to any SMS communication from us or by sending a letter via certified USPS mail to: OPT OUT NOTICE c/o Earnhardt Marketing & Legal Teams 7300 W. Orchid Lane, Chandler, AZ, 85226. In such notice, please provide your full name, address, phone number and email address for which you are requesting to be placed in “Opt-Out” status. Such status will be valid until you choose to engage or transact again.
WEBSITE PRICING & MERCHANDISING DISCLAIMER: It should be understood that any advertised payments or prices are advertised on a pre-tax/pre-fee basis. All Payment or Prices are “plus tax, title, license and $498 doc fee, less all available [and applicable] factory rebates (or other incentives).” Financing is on approved credit (”OAC”). Buyers must qualify for some offers. Some offers may not be available with special financing, lease and some other offers. We reserve the right to make corrections on omissions or typographical errors. Vehicle information is based on standard equipment; added equipment may increase the price. While we make every effort to ensure the data listed here is correct, there may be instances where some of the factory rebates, rates, incentives, options or vehicle features may be listed incorrectly as we receive data from multiple data sources. PLEASE MAKE SURE to confirm the details of your desired vehicle (such as what factory discount programs – if any - you may or may not qualify for) with the dealer to ensure its accuracy. Dealer cannot be held liable for data that may be listed incorrectly. View our Privacy and User Consent Agreement regarding use of this website and connected systems.
INFORMATION WE MAY COLLECT ONLINE OR IN OUR DEALERSHIP(S) AND THE PURPOSE OF GATHERING SUCH INFORMATION: