Earnhardt Volkswagen dealership customer reviews

1062 Reviews

5 out of 5 stars

5 star

1022

4 star

3 star

2 star

1 star

Sort by: Latest review first / Highest rating first

Cleve Blouch 16 Jan 2021

Made an appointment to have an airbag recall done on my 2012 Eos. In and out in 1.5 hours, which is good. Service guy was friendly and professional, and the best thing was it didn’t cost me anything. I’m happy.

5 rate

anjlyons 15 Jan 2021

I had a great experience. Steven was knowledgeable. He was able to answer all of my questions. I appreciated that he was not overly pushy or aggressive. He was extremely accommodating and went the extra mile to ensure I had the vehicle that I wanted. Great customer service.

5 rate

Shannon Maloney 15 Jan 2021

Let me tell you, this was the most pleasant, relaxed car buying experience I could have asked for. Nothing but professionalism and laughs for someone who was nervous to even go look at a car. Bruce was kind and informative and Oscar was incredibly detailed and easygoing. 100% you can be sure you wil...l be happy when you leave here dealing with them. Show more

5 rate

Jon 07 Jan 2021

Most wonderful stress free purchasing experience I have been involved in . Beautiful facility, courteous staff, excellent inventory and very professional sales person listened to my needs and found the perfect car.

5 rate

Crandgaard 04 Jan 2021

Earnhardt VW was a pleasure to work with. The entire staff made purchasing a new vehicle painless. Would definitely recommend this dealership when purchasing a new vehicle.

5 rate

andragon69 03 Jan 2021

It was nice to see you signing the contract until after work on the first Saturday of the new year. Thanks a lot & Happy New Year!!

4 rate

cantero.anthony 29 Dec 2020

Got a nail in my tire on Christmas Eve and called into the service department. Luke(I think that was his name) helped me out and got me in to get a brand new tire...keep in mind this was last minute on Christmas Eve.

5 rate

Karen.brown0413 27 Dec 2020

Very clean. Staff is nice. I leased my vehicle and then decided to buy it outright. Great experience. I would recommend you to family and friends.

5 rate

Katie Spalding 22 Dec 2020

Best car buying experience I have ever had. Lisa was so amazing and found the car that was perfect for me. I never once felt pressured, James our finance manager got us exactly what we wanted. They truly care about their customers. Thank you Lisa and James for making this experience so great.

5 rate

Liz Fox 16 Dec 2020

Great customer service! Car buying can be incredibly intimidating even for seasoned shoppers. Thanks to Stephen and Paul who took great care in finding the right deal for our family even going as far as finding the atlas cross sport I wanted in Tucson and having it brought to Phoenix within hours.

5 rate